Thank you for choosing WALLKE!
We’re committed to providing top-tier support to ensure a seamless experience for you. To help us resolve your concerns as efficiently as possible, we recommend providing the following details:

Order Support
For inquiries regarding your order or shipment, please include your Order ID and a brief description of your request. Our team will handle your case with priority to get you the information you need.

Ebike Assistance
If you have any technical questions or issues with your ebike, please share the serial number along with relevant photos or videos that illustrate the problem. A detailed description will help our experts provide a precise and timely solution.

Your satisfaction is our priority, and our dedicated support team is here to assist you every step of the way.