We currently ship to selected EU countries, including Czech Republic, Germany, Lithuania, Austria, Belgium, Denmark, France, Hungary, Italy, Luxembourg, the Netherlands, Estonia, Spain, Finland, Ireland, Latvia, Sweden, Slovenia, Slovakia, Bulgaria, Croatia, Portugal, Greece, Romania, Malta, and Monaco.

Some remote areas and offshore islands may not be available for delivery.

Processing Time
• In-stock orders: Usually shipped within 1–2 business days.
• Pre-order products: The estimated shipping date is listed on the product page.

Delivery Time
After shipment, orders typically arrive within 2–8 business days. This is an estimated timeframe and may vary by destination and carrier.

Separate Packages
eBikes and accessories may be shipped in separate packages and can arrive at different times. You may receive multiple tracking numbers for one order.

Programa de Descontos Hero